Application Performance Management with NetQoS SuperAgent

Application response time is the most fundamental component of understanding application performance and end-user experience.  A Performance-First approach to managing application delivery begins with an in-depth understanding of application response time between clients and servers.

NetQoS SuperAgent, the application performance management module of the NetQoS Performance Center, tracks and measures end-user response time—without desktop or server agents.  SuperAgent monitors every TCP application packet traversing the network between clients and servers, providing metrics such as network, server, and application latency for all mission critical applications.

SuperAgent’s analysis enables rapid troubleshooting of application delivery bottlenecks coupled with reports to prove application performance.  SuperAgent continually measures and analyzes application performance for all transactions, compares the response time against intelligent baselines and thresholds, and alerts on any performance deterioration.  In addition, SuperAgent automatically investigates the cause of problems as they occur and provides key diagnostic data to help you quickly solve network and application performance problems.

SuperAgent enables application performance efforts by providing a consistent and common set of service quality metrics for your internal users and external service providers, even if no formal service level agreements (SLAs) are in place.

Mitigate risks from planned changes and unexpected events with before and after analysis

• Measure the impact of infrastructure changes and new applications on end-user application performance
• Validate the effectiveness of an MPLS migration, VoIP deployment, WAN optimization deployment, QoS policy change, load balancing, and link and server upgrades

Solve network and application performance problems faster by isolating the source to the application, server, or network

• Understand normal performance through intelligent baselines
• Know immediately when network and application performance becomes unacceptable to end users
• Quickly find the source of network and application performance problems
• Gather diagnostic data automatically through filtered packet captures, SNMP polling, and traceroutes

Prove the performance of applications delivered over the enterprise network with service level reporting

• Evaluate how the network infrastructure is delivering applications to end users
• Provide both performance and availability SLA measurements
• Monitor SLAs by measuring all transactions from all users in the enterprise, without synthetic transactions

Visit the NetQoS SuperAgent website!